Legal Document

g777 game Privacy Policy

Your personal information is important to us. This document explains in detail how g777 game collects your information, why it is collected, and how it is kept secure.

SSL Encryption
Transparent Policy
Data Protection

Last updated: January 2025 — This policy applies to all services on the g777 game platform.

Section 01

Introduction and Overview

g777 game is an online gaming and betting platform that provides casino games, slots, live casino and sports betting services for users in Bangladesh. This Privacy Policy ("Policy") applies to the g777 game website, mobile application and all related services.

By registering on our site or using any of our services, you agree to the terms described in this Policy. To learn more about the general rules governing our services, please read our Terms and Conditions, which provide detailed guidelines on using the platform.

We believe you should have full control over your personal information. The main purpose of this Policy is to maintain complete transparency about our data practices and to inform you of how your information is being used.

Section 02

Definitions and Terminology

The following terms used in this Policy carry specific meanings:

  • "Platform" refers to both the g777 game website and mobile application.
  • "User" refers to any person who has created a registered account on the Platform or is using the services.
  • "Personal Information" refers to any information that can directly or indirectly identify a person.
  • "Processing" refers to any activity involving the collection, storage, use, analysis or deletion of information.
  • "Third Party" refers to any organisation or individual other than g777 game with whom information may be shared when necessary.
  • "Cookie" refers to a small data file stored in your browser that is used to improve the functionality of the site.
Section 03

What Information Is Collected

3.1 Information Collected at Registration

The following information is collected when creating an account:

  • Full name (in Bengali or English)
  • Date of birth (for age verification)
  • Mobile number and email address
  • Preferred username and password
  • National ID card or passport number (for identity verification)

3.2 Transaction Information

Financial transaction details are recorded during deposits and withdrawals. This includes the transaction amount, date and time, the payment method used (such as bKash, Nagad, Rocket, Upay or bank transfer) and the transaction reference number. However, full bank account numbers or mobile banking PINs are never stored under any circumstances.

3.3 Device and Technical Information

Automatically collected technical information includes:

  • IP address and device type
  • Browser name and version
  • Operating system information
  • Site usage patterns and navigation history
  • Session duration and login time

Gameplay information such as betting history, win/loss records and bonus usage history is also stored securely.

Section 04

How Information Is Collected

4.1 Direct Collection

Information is collected directly when you fill in a registration form, submit identity verification documents, contact the support team or take part in promotional activities.

4.2 Automatic Collection

When you browse the site or use the mobile app, certain technical information is automatically collected through cookies, local storage and web beacon technologies.

4.3 Through Third Parties

For payment processing, mobile banking providers such as bKash, Nagad, Rocket and Upay share certain transaction-related information with us, which is used solely to confirm transactions.

Section 05

Purpose of Using Information

g777 game uses the information collected for the following specific purposes:

  • Creating and managing accounts and verifying identity
  • Processing deposit and withdrawal transactions
  • Correctly awarding bonuses, cashback and VIP benefits
  • Preventing fraud, money laundering and other illegal activities
  • Providing 24/7 customer support and resolving issues
  • Improving site functionality and user experience
  • Complying with applicable laws and regulations
  • Sending relevant information and offers based on user preferences

We never use your information outside the purposes described above. For guidance on responsible gaming practices, our Responsible Gaming page has detailed information that is important for every player to read.

Section 06

Data Storage and Security

6.1 Retention Period

All information is stored for as long as the account is active. Even after an account is closed, financial transaction records and identity verification documents are retained for a set period, as this meets the requirements of financial regulations.

6.2 Technical Security Measures

g777 game uses industry-standard security technologies to protect your information:

  • SSL (Secure Socket Layer) encryption — all communications are encrypted
  • Password hashing — no password is stored in plain text
  • Regular security audits and vulnerability testing
  • Firewall and intrusion detection systems
  • Restricted internal access controls — only authorised staff can access information

However, no method on the internet is 100% secure. If you notice any suspicious activity, please inform our support team immediately.

Section 07

Sharing Information with Third Parties

g777 game does not sell your personal information to third parties. However, necessary information may be shared in the following limited circumstances:

7.1 Service Provider Partners

For payment processing, necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket and Upay to confirm transactions. Game provider companies (such as Pragmatic Play, Evolution, JILI, PG Soft) may verify records of gaming activity.

7.2 Legal Obligations

Information may need to be disclosed to comply with court orders, lawful requests from law enforcement agencies or the requirements of applicable law. In such cases, only the minimum necessary information is shared.

7.3 Business Transfers

In the event of a company merger, acquisition or asset transfer, user information may be transferred. Users will be notified in advance of any such change.

Section 08

Cookies and Tracking Technologies

8.1 Types of Cookies

The following types of cookies are used on the g777 game platform:

  • Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from functioning correctly.
  • Functional Cookies: Used to remember your preferences such as language, theme and game history.
  • Analytics Cookies: Help improve services by analysing site usage patterns.
  • Marketing Cookies: May be used to show relevant advertisements and offers based on your interests.

8.2 Cookie Controls

You can disable cookies other than essential cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

Section 09

User Rights

As a g777 game user, you have the following rights:

  • Right to Know: The right to know what information about you is being collected and processed.
  • Right to Correction: The right to request correction of inaccurate or incomplete information.
  • Right to Deletion: The right to request deletion of your information in certain circumstances (though not all information may be deletable if legal obligations exist).
  • Right to Object: The right to object to the processing of your information for certain purposes.
  • Data Portability: The right to request your information in a structured format.
  • Withdrawal of Consent: The right to withdraw consent given for marketing communications and certain processing at any time.

To exercise these rights, contact us via our 24/7 live chat support or by email. We provide assistance in both Bengali and English.

Section 10

Protection of Minors

All services on g777 game are exclusively for adults aged 21 or over. We do not knowingly collect information from anyone under the age of 21. Age verification during registration is mandatory.

If we become aware that information from a minor has been accidentally collected, that account and all associated data will be deleted immediately. Responsible gaming policies are followed across all activities on our site.

To learn more about how to play safely and responsibly on g777 game, please read our Responsible Gaming page.

Section 11

Policy Changes

g777 game reserves the right to change or update this privacy policy from time to time. Users will be notified of any significant changes through the following methods:

  • By posting a notice on the website
  • By sending a message to the registered email address
  • Through a pop-up notification at login

If you continue to use the platform after changes have been made, it will be assumed that you have accepted the updated policy. If you do not agree to the changes, you may contact support to close your account.

The date of any policy change will always be shown at the top of this page under the "Last Updated" section. To learn general information and history about our site, visit our About Us page.

Section 12

Contact & Complaints

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us:

Email support

[email protected]

Live Chat

Support is available 24/7 in Bengali and English

We take all complaints seriously and try to resolve them as quickly as possible. If you feel your complaint has not been resolved adequately, please visit our FAQ page for more information.

Age Restriction: All services of g777 game are for individuals aged 21+ only. Minors are not permitted to use this platform.